Frequently Asked Questions
Find quick answers to common questions about SostaLikho, orders, delivery, payment and customer support.
The minimum order value on SostaLikho is
₹100.
Orders below ₹100 cannot be placed.
Yes. For orders of
₹200 or more,
delivery is currently free.
For orders between ₹100 and ₹199,
a delivery charge of ₹10 may apply.
Select the products you want, add them to your cart,
open the cart and proceed to checkout.
Enter your delivery details and complete the order.
Cash on Delivery (COD) is currently
available.
Other online payment options may be introduced
in the future.
You can use the
Track Order option on SostaLikho
to check your order status and delivery updates.
Delivery time depends on the product and delivery
location.
The estimated delivery time is shown with the
respective product or order information.
Order cancellation may be possible before the order
is processed or shipped.
Once an order has been shipped, cancellation may not
be available.
Please contact SostaLikho customer support as soon as
possible with your order details.
Our support team will check the issue and guide you
through the next steps.
Wholesale Rate means SostaLikho aims to provide
products at competitive wholesale-style prices,
even when customers purchase a small quantity.
You can use the
Help Center to contact the
SostaLikho support team.
You can also use the chat option if it is available
on your account.
Still need help?
If you could not find the answer here, contact our support team.